Privacy Policy

1. Commitment to Privacy

OZ DREAM HUB PTY LTD ("Oz Dream Hub", "we", "us", or "our") respects your right to privacy and is committed to safeguarding the personal information of our students, prospective learners, website visitors, and staff. This policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

2. Collection of Personal Information

We collect personal details from learners and prospective students to facilitate course inquiries, RPL assessments, and educational program enrollments. Information collected may include:

• Full name, date of birth, gender, and contact details (address, email, mobile phone).
• Educational history, prior qualifications, or portfolio evidence for RPL applications.
• Proof of identity documents (driver’s licence, passport, proof of age card).
• Workplace clearance requirements (Working with Children Check, Police Check, vaccination records).

3. Use and Disclosure of Information

Your personal information is collected solely for legitimate educational, administrative, and course coordination purposes. We do not sell or rent your personal information to third parties. We may disclose personal data to:

• Partner Registered Training Organisations (RTOs) delivering or assessing course qualifications.
• Workplace host providers and early childhood centres for coordinating compulsory practical placement hours.
• Regulatory or government authorities acting under legal requirements.

4. Data Security and Storage

We store student records and personal information in secure management systems protected by encryption, strict access controls, and firewall defenses. Information is retained for mandatory statutory timeframes before being securely destroyed.

5. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate or incomplete. To request access or updates, please contact our administration team via email or phone.